SaaS Bill of Rights To Be Published
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October 9, 2009
Written by Ameed Taylor
The Altimeter Group’s Jeremiah Owyang and Ray Wang will publish a SaaS Customer’s Bill of Rights next week. The Bill Of Rights is a collaborative effort that has input from a veritable who’s who of SaaS providers and thought leaders.
The SaaS Bill of Rights follows similar efforts/reports that have been created for Cloud Computing and ERP customers.
The timing of the SaaS Bill Of Right’s is fortuitous as new SaaS deployments are gaining more traction by the month in both large and SMB enterprises.
The document will be published under Creative Commons so that should give others a chance to lend their real world contractual and service experiences to the Bill of Rights.
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