Get Satisfaction Accepting Beta API Applications

Get Satisfaction Logo

Get Satisfaction is accepting applications for the upcoming release of its Beta API. The API is a RESTful API that will allow developers to access most of the functionality that is built into Get Satisfaction while allowing questions to be broadcast out to Social Media such as Facebook or perhaps one day Linked-In. 

The API will also support Google OpenSocial and will make Get Satisfaction become the de facto standard (if it is not already) for the coming wave of Social Network Orientated Customer Service applications. 

Get Satisfaction Screen

In addition the API could easily be used by Enterprises who are tracking customer satisfaction via Get Satisfaction and could be utilized as a hybrid Web 2.0 – Enterprise 2.0 application. 

Get Satisfaction Drill Down 

Companies that are active participants on Get Satisfaction today include O’Reilley MediaOracleTwitter and Hubdub. (Surprisingly companies like ApplePorsche and WordPress do not participate yet.)It will be interesting to revisit in 3 months to see what companies have used the Get Satisfaction API to interface with Salesforce.com for example or their own internal customer service applications…stay tuned.

3 Comments

  1. Jason Rakowski on February 11, 2008 at 2:07 am

    I found your site on technorati and read a few of your other posts. Keep up the good work. I just added your RSS feed to my Google News Reader. Looking forward to reading more from you.

    Jason Rakowski



  2. […] Get satisfaction accepting beta api applications Get Satisfaction is accepting applications for the upcoming release of its Beta API. The API will also support Google OpenSocial and will make Get Satisfaction become the de facto standard (if it is not already) for the coming wave of Social Network Ori Submitted: 1 minute ago Category: Technology Submitter: RssFeed Website: http://www.ondemandbeat.com Report this link: Click here to report Comments: 0 […]



  3. Ameed Taylor on February 13, 2008 at 1:25 pm

    Jason,

    Thanks for the kind words and for checking out the OnDemand Beat:)

    Ameed



Leave a Comment